Online Measurement Tools

CCS is able to provide effective, comprehensive and highly tailored measurement solutions for your organisation, your people and your customers.

Coupled with a unique research methodology, specialised tools, combining face-to-face, focus groups and on-line techniques, CCS provides practical recommendations to maximise and leverage the outcome.

Our clients are able to respond to both organisational and market needs as a result of measurement strategies that yield significant insights. Our customised communication strategies coupled with a high degree of confidentiality ensure maximum information flow.

Extensive experience with blue chip, small and medium sized organisations, and a national reach via strategic relationships, CCS is able to deliver results that generate meaningful insights and practical solutions.

Ideas, opportunities and indicators

For a free whitepaper on the "Ideas, opportunities and indicators" of employee and customer measurement, please fill out the form below:

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Measurement Project Process

Customised and specific research assessment studies fall within two broad categories:

• Employees – How do your people perceive and view your company? Their feelings and beliefs about your corporate culture will enable CCS to work with your management to develop strategies to improve productivity, employee satisfaction and loyalty. For further information, click here.
• Customers – Do you know what your customers think and perceive about your people, your products and services? Establishing an independent view of your customer satisfaction and loyalty will enable CCS to work with your management to develop strategies and increase sales opportunities, improve service delivery and create product innovation. For further information click here.

Why use CCS to assess Employee & Customer feedback?

• Trained and highly experienced professionals facilitating both face to face interviews and online measurement
• Unique, results orientated research methodology
• High degree of experience – blue chip client base, and experience in dealing with small to large organisations
• High degree of confidentiality
• Speed of implementation
• National reach through strategic partnerships
• Objective and independent assessment
• Opportunity to benchmark your company against others
• Reporting
  • Easy to understand and interpret
  • Results segmented and analysed to fit your company structure
• Managing Director of CCS, Colin Chodos to present management report and results